By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization. If you do not agree, do not use the Service.
1. Eligibility and accounts
- You must be at least 18 years old and able to form a binding contract.
- You are responsible for the information you provide and for keeping your account credentials secure. You are responsible for all activity under your account.
- Notify us promptly of any unauthorized use of your account.
2. The Service
Leadzaro provides tools for conversion tracking, lead management (CRM), reporting, and messaging automation, including integrations with third-party advertising and messaging platforms. We may add, change, or remove features over time. We may offer the Service under different plans, which may have distinct features and limits.
3. Acceptable use
You agree not to, and not to permit anyone to:
- Use the Service in violation of any applicable law or third-party rights.
- Send unsolicited, unlawful, deceptive, or infringing communications, or violate the policies, messaging rules, or terms of any connected platform (including Meta, Google, and WhatsApp).
- Upload or transmit malware, or attempt to gain unauthorized access to the Service or its systems.
- Interfere with or disrupt the integrity or performance of the Service, or circumvent usage limits or security measures.
- Reverse engineer, resell, or sublicense the Service except as expressly permitted.
4. Your data and responsibilities
You retain all rights to the data you submit, capture, or process through the Service ("Customer Data"). You grant us a limited license to host, process, and transmit Customer Data as necessary to provide the Service. You are solely responsible for your Customer Data and for ensuring you have all necessary rights, notices, and consents — including any consent required to collect leads and to transmit conversion or event data to advertising platforms.
5. Third-party platforms and integrations
The Service integrates with third-party platforms that we do not control. Your use of those integrations is subject to the respective third party's terms and policies, and their availability may change or be discontinued at any time. We are not responsible for the acts, omissions, or availability of any third-party platform.
6. Fees and payment
Paid features are billed according to the plan you select. Unless stated otherwise, fees are exclusive of taxes, non-refundable except as required by law, and subject to change with reasonable notice. Failure to pay may result in suspension or termination of your access to paid features.
7. Intellectual property
The Service, including its software, design, and content (excluding Customer Data), is owned by TuffleIQ Technologies Private Limited and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service in accordance with these Terms. All rights not expressly granted are reserved.
8. Feedback
If you provide suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.
9. Suspension and termination
You may stop using the Service at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or to protect the Service or other users. Upon termination, your right to use the Service ends. We will make Customer Data available for export for a reasonable period where practicable, after which it may be deleted, subject to legal requirements and routine backups.
10. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that it will produce any particular advertising, attribution, or business result.
11. Limitation of liability
To the maximum extent permitted by law, TuffleIQ Technologies Private Limited and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill. Our total aggregate liability arising out of or relating to the Service will not exceed the amounts you paid to us for the Service in the three (3) months preceding the event giving rise to the claim, or, if you have not paid us, one hundred US dollars (USD 100).
12. Indemnification
You agree to indemnify and hold harmless TuffleIQ Technologies Private Limited and its affiliates from any claims, damages, liabilities, and expenses arising out of your Customer Data, your use of the Service, or your breach of these Terms or of applicable law.
13. Governing law and jurisdiction
These Terms are governed by the laws of India, without regard to conflict-of-laws principles. Subject to any mandatory law, the courts located in Dewas, Madhya Pradesh, India will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service.
14. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
15. Miscellaneous
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms constitute the entire agreement between you and us regarding the Service.
16. Contact us
The Service is operated by TuffleIQ Technologies Private Limited. Questions about these Terms can be sent to info@tuffleiq.com.